PURCHASE CONDITIONS.

These terms and conditions of purchase regulate the commercial and legal relationship that emanates from the purchase and sale processes carried out by the client on the website located at the url www.mayesamira.com and the owner thereof. The client accepts the General Conditions from the moment they use or contract the service or purchase any product. The artist MayesaMira puts at your disposal the e-mail address info@mayesamira.com , so that you can raise any questions about the General Conditions.

PLACING YOUR ORDER.

1.1. In order to place an order, the Client must be 18 years of age and have the capacity to contract. The Client declares that the data and information provided to us are true and up-to-date.

1.2. The Customer can place the order through our online store at www.mayesamira.com . Orders that arrive in a manner other than those indicated above will not be accepted.

1.3. By placing your order, the Customer is making us an offer to purchase the products you have selected in accordance with these General Conditions.

1.4. Once your order is accepted, we will send you a confirmation by email which will also include the order number. The order confirmation will be effective from its shipment. If we cannot process your order due to any incident, we will contact the Client by email or telephone.

1.5. To place an order through the web www.mayesamira.com , you need an internet access to connect to it. It is necessary to register as a user by filling out the electronic form, before starting the purchase process or during it. Once registered, you can continue with the purchase process of the product or products added to the cart or browse the web to add new products to it.1.6. Once registered and having all the required products in the basket, the purchase continues reaching the screen for selecting Payment Methods, Shipping Methods and Modification (if required) of the billing and/or shipping information.1.7. Once the purchase has been made and as quickly as possible, within reason, MayesaMira will send customers an email with the order receipt that will contain the summary of the purchase, as well as payment information, if applicable, and shipping and billing information. 1.8.MayesaMira will send a physical receipt that will be received together with the order. This receipt will be issued in the name of the individual or company that has placed the order, so customers must make sure to place it with the correct name. The product or products will be sent according to the shipping method selected by The Client.

SUPPLY OF YOUR ORDER.

2.1. From MayesaMira we will supply you with the selected products in the confirmation of your order, in accordance with these General Conditions.

2.2. Order reception hours through www.mayesamira.com are twenty-four (24) hours, three hundred and sixty-five (365) days a year, although orders placed after seventeen (8:00 p.m.) will not be processed. , staying for the next business day in the city of Madrid. Orders received over the weekend will be processed first thing the following Monday or first business day.

PRICES.

3.1. The price of the products includes the corresponding VAT and will be the one indicated in your order and/or invoice. VAT payment will be paid by the customer.

3.2. VAT will not be applied to the purchase of products whose destination is outside the European Union. In addition, intra-community acquisitions made by a company/professional will be exempt from VAT as long as the buyer demonstrates his professional status or his tax identification appears in the VIES system of the European economic community, being able to verify through the page: http: //ec.europa.eu/taxation_customs/vies/vieshome.do?locale=en

3.3. Shipping costs are the responsibility of the customer, as indicated in your order and invoice.

3.4. In shipments to the Canary Islands, Ceuta and Melilla, the client, upon receiving the product, will bear the costs of customs clearance, as well as the payment of the local tax, IGIC or similar.

3.5. In shipments to countries that do not belong to the European Union or with which the European Union does not have a customs suppression agreement, the customer will bear the costs of customs clearance and other taxes that are applicable upon receipt of the product.

PAYMENT OF YOUR ORDER/S.

4.1. The Customer can pay for their products using the payment systems that appear in the payment methods section of our online store.

4.2. We only accept payments in Euros.4.3. If the Client pays with a credit card, he must provide his credit card information at the time of placing his order. We only accept payments with secure cards in which your identity as the cardholder is authenticated according to the method established by your bank, through the secure electronic commerce service ("Verified by Visa" and "MasterCard SecureCode").

DELIVERY OF YOUR ORDER.

5.1. We will send your order to the shipping address that appears on your order request.

5.2. Orders are shipped insured, with a policy that covers the replacement value of the works purchased.

5.3. We will send your order within the delivery period that appears on our website on the date of issue of your order confirmation. If you have requested several products in the same order, we can deliver them on different dates. You can cancel your order at any time before it is shipped by sending an email to info@mayesamira.com indicating your order number.

5.4. At the time of delivery of your order to the carrier, we will send confirmation of shipment to the email address that the Client has provided when placing the order. In the shipping confirmation we will indicate the tracking number corresponding to your shipment so that the Customer can track it through the carrier's website.

5.5. Orders will be processed within 24 hours, excluding Saturdays, Sundays and public holidays in the Community of Madrid.

5.6. Title and risk of loss of the products in the order shall pass to you upon delivery of the order.

5.7. In the case of shipments to the Canary Islands, Ceuta and Melilla, as well as other destinations where customs control must be passed, customs clearance expenses, as well as the payment of local tax, will always be borne by The Client. In the event that the Client rejects the order at the time of delivery and it is returned to Mayesa Mira by the transport company, the customs expenses, local tax and shipping costs incurred, as well as bank charges, if applicable, will be deducted from the refund of the purchase. there would be

SATISFACTION OR RETURN. RIGHT OF WITHDRAWAL.

6.1. If the Client is not satisfied with any of the products in his order, he may exercise the right of withdrawal and request a return, within a maximum period of fourteen (14) calendar days following receipt of the order, to obtain a refund of the amount of the product/s.

6.2. In order to be able to exercise the option to return an order/product, you must send an email to info@mayesamira.com , attaching the invoice number and the order number, and including your contact information, so that we can provide you with a number of return and instructions on how to return the order/product.

6.3. The Customer must return the products of the order in perfect condition, otherwise the return will not be allowed. In addition, the transport of the returned order must be done under the same conditions of delivery, with the Customer being obliged to take out insurance that covers the replacement value of the returned work. The return postage is the responsibility of the customer.

6.4. In case of returning the order, the amount paid for the purchased work will be refunded, but excluding the shipping costs paid at the time.

6.5. In the case of returns from the Canary Islands, Ceuta and Melilla, and other destinations where customs control must be passed, the return shipping costs, as well as customs clearance costs and local taxes, if any. They will always be borne by the client.

6.6. Without affecting the right of withdrawal of consumers or the responsibility of the guarantee for defective products, the total responsibility of MayesaMira for the merchandise supplied would be limited to the amount thereof.

6.7. If the product is defective from origin, you must send an email to info@mayesamira.com with the invoice number and explaining the defect. We will send you an email indicating how to send the defective product to Mayesa Mira. Once the defective product has been received and verified, we will send you another one in exchange at no additional cost (always subject to availability). In this case, the change will be made for a work of the same characteristics and value. MayesaMira will be responsible for the postage corresponding to the return and new shipment.

6.8. Defects of origin will not be considered those deteriorations attributable to the client, such as neglect of the adequate conservation measures of the work, exposure to light, water or other elements, influence of environmental and climatic conditions, improper use of the work and other similar factors. .

6.9. When the merchandise, by mistake, does not correspond to the order, MayesaMira will bear the costs of collecting the wrong merchandise and delivering the merchandise corresponding to the order placed.

6.10. If the order is a gift, MayesaMira will exchange or refund the product if the return meets the conditions described in the previous and following sections.

6.11. In case of return, the refund of the amounts paid will be made through the means of payment that you used in the purchase.

6.12.MayesaMira will not refund the amount or reship the merchandise until the receipt and state of the packaging and the product being returned have been verified. The amount to be returned is the one that originally appeared in the order, excluding the shipping costs of the first shipment.

CONTACT WITHMayesaMira AND RECTIFICATION OF PROBLEMS AND ERRORS.

The Client can contact us through: – By email to info@mayesamira.com – By phone, calling the number (+34) 624425969 When contacting us in relation to an order that they have placed, they must indicate your order number.

CONTENTS AND INFORMATION PROVIDED ON OUR WEBSITE.

8.1.MayesaMira reserves the right to modify the commercial offer presented on the website www.mayesamira.com (modification of products, prices, promotions and other commercial and service conditions) at any time.

8.2. MayesaMira puts all reasonable means at its disposal to try to ensure that the information displayed on its website is true and without typographical errors. If any error of this type occurs, at all times beyond the control of MayesaMira, it will be corrected immediately, as soon as it is detected. If the error occurs in any of the prices shown and a customer has made a purchase, we will notify you of said error and the customer or user will have the right to cancel your order at no cost to you. Sending an automatic purchase confirmation does not validate the conditions of an erroneous price.

8.3. The information presented on this website is in Spanish and English, including the formalization of the contract and all contractual information displayed and sent to consumers or users. In case of discrepancy between both versions, the wording in Spanish will prevail.

DATA PROTECTION.

When placing an order The Client Accepts that we can store, process and use data obtained from your order form for the purposes of processing your order. By providing the email address or other personal data, a necessary requirement for the processing of your order, the Client gives his permission for said addresses to be processed and also used to send promotional commercial communications, newsletters, or advertising of the products offered by the artist MayesaMira, makes available the email address info@mayesamira.com , so that the Client revokes the consent given. MayesaMira declares that it complies with current regulations regarding data protection, in particular Organic Law 15/1999, of December 13, on the protection of Personal Data and Royal Decree 1720/2007 of December 21, which develops the aforementioned organic law; as well as the General Data Protection Regulation RGPD (EU) 2016/679 of May 25, 2016. MayesaMira makes available to clients the email address info@mayesamira.com , so that they can exercise their rights of access , rectification, cancellation and opposition guaranteed by current legislation. For more information on the privacy policy, please review our Privacy Policy link.

OVERWHELMING FORCE.

We will do everything possible to comply with the obligations derived from your order. However, we will not be liable for delay or non-performance if the delay or non-performance is due to force majeure. In case of delay, we will perform our obligations as soon as reasonably possible.

APPLICABLE LAW AND COMPETENT JURISDICTION.

Any controversy arising from the interpretation or execution of the contract will be interpreted based on Spanish law. Likewise, for the resolution of any controversy, the parties, expressly waiving any other jurisdiction that may correspond to them, expressly submit to the Courts and Tribunals of Madrid (capital), except in the event that the user acts as a consumer. , in which case the competent courts will be those corresponding to the address of the user.

NULLITY AND INEFFICACY OF THE CLAUSES.

If any clause included in these General Conditions were declared, totally or partially, null or ineffective, such nullity or ineffectiveness will affect only said provision or the part of it that is null or ineffective, subsisting the General Conditions in everything else, taking said disposition, or the part of the same that is affected, by not put.